Comment from Daviswiki.org

  • 2006-11-06 14:31:39 Hoffman is seriously wonderful. I have had nothing but good experiences with them. They are friendly, do good work, and make sure that the customer ends up satisfied. Also, they don't charge you for unnecessary services. Example - when I went in for my 50k service, they made sure that their "standard" service didn't include anything that I didn't need, and he removed them from the estimate. Most auto shops won't break up their service packages like that to save you money. Also good for those without a ton of money to throw around on car repairs - they will help you prioritize repairs based on what is likely to cause a big problem first. I am so glad to have found a good shop here in town. AmandaCaudle

Customer Comments:

2010-04-12 21:50:11 As a UCD Student years ago, I used do my own car repair. For the past twenty-five years, I’ve relinquished auto maintenance to Rick and Jeff Hoffman, who’ve serviced many cars for me. They’re knowledgeable, professional, practical and run a first-class shop. —pschrupp

Comment from Daviswiki.org

 

2009-07-24 22:01:23 Having worked in the office of an auto repair shop and being a woman, after reading previous comments I needed to leave one to vouch for Hoffmann Automotive. I've been in Davis six years and had a heck of a time finding an honest mechanic for my aging but still running car. I took it to multiple places in Davis and got completely dishonest service and quotes which I could recognize having worked, but not serviced, cars in a repair shop. Hoffmann is totally different. Though they can seem a bit gruff, they have never been anything but respectful and professional to me and I've been getting my car serviced there for all six years (my car is old, it doesn't need repairs from their bad work). They remember me when I go in and are kind enough to ask after my pet. They give HONEST estimates and work to come in under that estimate whenever possible; car parts and labor are expensive! The reason they, like any reputable service center, won't install customer-bought parts is because they cannot guarantee the safety or quality of the part you found so cheaply on Amazon. This is good business practice as well as helps them avoid a lawsuit from the person who wanted to save a few bucks the wrong way if the part is faulty. They have also told me when I can avoid expensive repairs by doing routine checks or monitoring somethings myself; knowing I am on a tight budget, they've helped me prioritize repairs with attention always to safety first. Never have they treated me as if I can be taken advantage of as a student or as a woman. They explain the nature of the repair in language I can understand without being condescending. Rick Hoffmann even talked to my previous mechanic at home, out of state, on my first visit in which greatly reassured me that they were willing to stand by their work and estimate. My home mechanic gave them the thumbs up as reputable mechanics. Highly, highly recommend. These are all great mechanics and run a honest and clean business with an emphasis on good customer service. And MyHeartisinOhio, the Hoffmann brothers are from Ohio originally! —dandysgirl

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